Frequently Asked Questions

Everything you need to know about your Grenade order and products.

How long does shipping take within the UK?

We offer standard delivery which typically takes 2-3 working days. Next-day delivery is also available for orders placed before 2 PM Monday through Thursday.

Are your protein bars suitable for vegetarians?

The majority of our Carb Killa bars are suitable for vegetarians. However, we always recommend checking the specific nutritional information on the product page or packaging for the most accurate dietary details.

Can I track my order once it has been placed?

Yes, once your order has been dispatched, you will receive a confirmation email containing a tracking link so you can monitor its progress directly with the courier.

What is your return policy for food products?

For hygiene and safety reasons, we can only accept returns on items that are unopened, in their original packaging, and returned within 14 days of receipt.

Do you offer international shipping?

Currently, our UK store focuses on domestic deliveries. For orders outside of the UK, please visit our international site to see if we ship to your specific region.

Which payment methods do you accept?

We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna.